🧩 General

What is MineralBids?
MineralBids is an online marketplace dedicated to mineral specimens, connecting collectors with approved vendors worldwide. We support both auctions and fixed-price listings.

Who can use MineralBids?
Anyone can browse and buy. Selling is limited to approved vendors.

Is MineralBids an auction site or a shop?
Both. Vendors may list items as auctions or fixed-price products, depending on the listing type.

🛒 Buying on MineralBids

Do I need an account to buy?
Yes. An account is required to place bids or complete a purchase.

Are the specimens unique?
Yes. Each listing represents a single physical specimen. Once sold, it is no longer available.

How do I know a seller is trustworthy?
All vendors apply and are reviewed before being allowed to sell. Vendors are expected to follow MineralBids’ quality and transparency standards.

Who is responsible for shipping?
Shipping is handled by the vendor. Each listing includes shipping information provided by the seller.

Do I need a PayPal account to buy?
No. Buyers do not need a PayPal account. PayPal is required only for vendors, as all vendor payouts are processed via PayPal.

What payment methods are accepted?
Available payment methods are shown at checkout. Payments are processed securely through the platform.

🔨 Auctions

How do auctions work?
Auctions run for a fixed time. The highest bid at the end of the auction wins.

Can I cancel a bid?
No. Bids are binding. Please bid carefully.

What happens when an auction ends?
The winning bidder is required to complete payment. The vendor then prepares and ships the item.

What if I win an auction but don’t pay?
Failure to complete payment may result in account restrictions.

🏷️ Fixed-Price (Buy Now) Listings

What does “Buy Now” mean?
Buy Now listings allow you to purchase the item immediately at a fixed price.

What does SOLD mean?
SOLD indicates that the item has already been purchased and is no longer available.

🚚 Shipping & Delivery

Where do vendors ship from?
Vendors may ship from different countries. The shipping origin is shown on each listing.

Can vendors combine shipping?
This depends on the vendor. Please check the listing details or contact the seller before purchasing.

Are customs fees included?
Customs duties and import taxes, if applicable, are the buyer’s responsibility.

💎 Selling on MineralBids (Vendors)

Who can apply to become a vendor?
Experienced and responsible mineral sellers may apply. All applications are reviewed.

Do I need a PayPal account?
Yes. A valid PayPal account is required for vendor payouts.

How do vendor approvals work?
After applying, our team reviews each application. Applications may be approved or declined.

Are there fees or commissions?
Commission details are outlined in the site’s policies.

What are vendors responsible for?
Vendors are responsible for:

• accurate descriptions

• correct images

• proper packaging

• timely shipping

• compliance with platform rules

📄 Policies & Rules

Where can I find the Terms & Conditions?
All legal documents and policies are available in the website footer.

What happens if a vendor or buyer breaks the rules?
Accounts may be restricted or removed depending on the severity of the violation.

🛠️ Support & Contact

How can I contact MineralBids?
You can reach us through the contact form linked in the footer.

Does MineralBids offer dispute resolution?
MineralBids may assist in resolving disputes, but transactions are primarily between buyers and vendors.